We want to reassure everyone that we’re keeping a close eye on the requirements to best protect the business, our team and our customers as the COVID-19 updates unfold.
At present our website is operational, but with possible delays to delivery. UK mainland orders sent with our tracked service usually take 2-3 working days to arrive, but in some cases it may take up to 10 working days for your order to arrive. Please refer to Royal Mail's website here for updates in your local area which could affect delivery times.
Our customer service team are working from home and ready to give you the best assistance and our warehouse will continue to fulfil all orders. To contact us please email us at email@example.com and we will get back to you as soon as we can.
We’d like to highlight that we cannot change a delivery address once an online order has been placed. This means if you place an order for delivery to a workplace that is now closed to allow working from home, we unfortunately cannot amend this address.
We really appreciate your support in this fast-moving situation, we will monitor it closely and we will keep you posted. We hope that you and your loved ones remain safe and healthy.
Stay safe - see you online!
Kerri B & the Busy B team x